Welcome to the proxy service PapaProxy.net. We value and love each of our clients and are always ready to accommodate; however, you should adhere to simple rules to ensure our cooperation is mutually beneficial.
What is prohibited in our service?
Fees for complaints handling and violations of service rules
Age restrictions and legal capacity
Rules for issuing trial tariffs
Regulations for responding to requests to the support service
Additional Services for Proxy Service
Do you have any blocked sites?
User accounts and their security
We stand against any illegal activities of our clients. In our service, there are several restrictions, and our proxies are prohibited from being used for:
You must not use the services of "papaproxy.net" in any way that violates the Terms of Use, Service Provision Conditions, or licenses applicable to specific services. You also do not have the right to sell, resell, or duplicate any products or services of the company without its written permission. The points listed above are provided as examples. This list should not be considered complete and final, as we may periodically update it. Our service reserves the right to remove any content or suspend the service of those users who, in our opinion, violate these conditions.
To ensure quality and timely consideration of complaints (abuse) related to violations of our service usage rules, PapaProxy.net introduces a fee for complaint review. As of February 7, 2024, a fee of 30 US dollars will be charged for processing each complaint. This measure is aimed at covering administrative expenses associated with investigating and making decisions on complaints. A separate invoice is issued for each individual complaint (abuse).
Upon receiving a complaint, we will conduct a comprehensive investigation to establish the facts and take appropriate measures. The client will be notified of the complaint and will be given an opportunity to comment and explain the situation. Immediately after a complaint is received, the client's service(s) are suspend until the reasons are clarified.
The fee for reviewing a complaint is non-refundable and is charged regardless of the outcome of the complaint review. An invoice is issued after the investigation is conducted. Payment must be made within 3 days from the date of the invoice for the service. Notifications of complaints are strictly sent through the ticket system in the personal account. If a complaint does not fall under the conditions requiring payment, or if PapaProxy.net at its discretion decides that the complaint was unjustifiably filed, the fee may be refunded.
We reserve the right to change the fee for complaint review at any time without prior notice. Changes in the fee will be published on our website and will take effect immediately after publication. By continuing to use our services after such changes, users agree to the updated complaint review fee.
In the case of repeated complaints against a client, PapaProxy.net reserves the right to immediately suspend all services without the possibility of a refund. A client may be exempted from paying the complaint review fee at PapaProxy.net's discretion, especially in cases where the client actively cooperates and takes all measures to prevent such a situation from recurring in the future.
Access to the services of PapaProxy.net is granted only to individuals who have reached the age of 18 and possess full legal capacity in accordance with the laws of their country of residence. By using our service, you confirm that you meet these criteria and have the right to enter into legal contracts and obligations. You also confirm that the information you provide at registration or at any other time is accurate and up to date. Violation of these conditions may lead to the immediate termination of access to the service without prior notice.
We aim for a high level of customer satisfaction and offer a refund option in accordance with our refund policy. If the services of PapaProxy.net do not meet your expectations, you may submit a refund request within the period specified on a dedicated page of our website related to the refund policy.
All refund requests are considered in accordance with the terms set out in our refund policy. We reserve the right to reject a refund request in case of any violations of our service usage terms.
For more information and to submit a refund request, please refer to the "Refund Policy" section on our website.
To ensure the stability and reliability of our services for all customers, PapaProxy.net applies speed limitations to all accounts. These limitations depend on the selected tariff plan and are aimed at preventing excessive use of resources, which could negatively affect the quality of service and convenience for other service clients.
Exceeding the set limits may lead to a temporary reduction in available speed until the end of the billing period. In special cases, with significant and systematic exceeding of limits, PapaProxy.net reserves the right to suspend or limit access to services.
In case of detected violations, the client will be notified through the ticket system and will be advised to make changes in their operation or to upgrade their tariff plan. Speed restrictions are not applied without prior notice.
PapaProxy.net offers trial tariffs to familiarize yourself with the quality and speed of our proxy servers. Trial access is provided for a period of 60 minutes and is available to all new users who wish to evaluate our services before making a purchase.
Conditions for providing trial access:
The purpose of providing trial access is to demonstrate the capabilities of our service and satisfy users' needs in evaluating the quality of services before making a purchase. We strive to provide all opportunities for our clients to make an informed choice.
Please understand the limitations of using trial tariffs and use the provided access in accordance with the conditions mentioned above.
We are committed to ensuring every client receives timely and quality support, which is why we have introduced the following rules for handling inquiries:
We are grateful for your trust in our service and guarantee that each inquiry will be considered with due attention and professionalism. Your satisfaction with our service is our priority.
As part of our proxy service, we offer a range of additional services designed to meet the individual needs of our clients. We aim to provide flexibility and convenience in using our proxies by offering both standard and paid services to optimize your experience.
Some specialized requests require additional resources and time from our technical department:
Please note that this list of additional services is not exhaustive. We are always open to discussing your unique requirements and ready to offer customized solutions to ensure maximum efficiency and convenience of using our proxy services.
For more information on paid services or to request a customized proposal, please contact our support service through the ticket system.
As a proxy service provider, we place great emphasis on security and legal compliance in our operations. Due to the actions of some clients, we are forced to restrict access through our proxies to certain websites. Specifically, this includes all sites related to banks and leading payment systems, government websites, anything related to postal services and mailings, as well as stock exchanges.
It's important to note that access to Google's search results is blocked on most of our proxies; please consider this before making a purchase. However, other Google services operate normally. This measure is taken to ensure compliance with policies and to maintain the integrity of our services for all users.
When creating an account with PapaProxy.net, you bear full responsibility for maintaining the confidentiality of your account details, including your password, as well as for all activities conducted through your account. We strongly recommend using "strong" passwords (passwords that consist of a combination of uppercase and lowercase letters, numbers, and symbols) and not sharing them with third parties.
In the event of any unauthorized use of your account or other security breaches, you are required to immediately notify PapaProxy.net. PapaProxy.net is not responsible for any loss or damage arising from your failure to comply with the above security requirements.
We take reasonable precautions to protect user account information, but the security of your information also depends on your adherence to security policies. Remember, data transmission over the internet can never be guaranteed to be completely secure. While we strive to protect your personal information, PapaProxy.net cannot guarantee or ensure the absolute security of any information you transmit to us or our services.
All content and services of PapaProxy.net, including but not limited to texts, graphics, logos, images, as well as software, are the property of PapaProxy.net or its licensors and are protected by intellectual property laws. Without the explicit written permission of PapaProxy.net, no part of the services and content of the site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.
You may use the services and content of PapaProxy.net exclusively for personal and non-commercial purposes, provided that you retain all notices of intellectual property rights and other proprietary rights contained in the original materials and do not alter the content in any way.
Any use of the content of PapaProxy.net outside the scope of permissible use defined in these terms, without prior written permission, is strictly prohibited and may lead to civil and criminal liability.
PapaProxy.net reserves the right to modify these Terms of Use, as well as any other documents, policies, or guidelines published on our website, at any time and without prior notice. Changes become effective immediately upon their publication on the website.
We recommend users regularly review the Terms of Use and related documents to stay informed of any updates or changes. Continuing to use PapaProxy.net's services after changes have been made signifies your acceptance of the updated terms. If you do not agree with the changes, your sole recourse is to stop using PapaProxy.net’s services.
Changes may include, among other things, the introduction of new services, modification of existing services, addition of new features or removal of old ones, as well as changes to fees and payment terms.
PapaProxy.net reserves the right, at its discretion and without prior notice, to suspend or terminate your access to the services, in whole or in part, at any time if you violate the aforementioned terms of use, applicable law, or if your behavior is harmful to the interests of other users, PapaProxy.net, or third parties.
Upon termination of access to the services for any of the reasons mentioned above, you must immediately cease using the service and delete all copies of any materials downloaded from our site, and all derivatives thereof.
PapaProxy.net also reserves the right to modify, suspend, or discontinue providing any services (or any part thereof) at any time with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.
In the event of the termination of your account, you will still be obligated to fulfill all your responsibilities incurred prior to the termination date, including the payment of all amounts due to PapaProxy.net.
Terms of Service updated February 07, 2024 and effective immediately.
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